housekeeping manager

Posted on August 04, 2026 by Employer details Sidney Pier Hotel & Spa

Job details

*Job Summary:* The Sidney Pier Hotel & Spa is a vibrant and welcoming workplace located in the picturesque coastal town of Sidney, British Columbia. The Sidney Pier Hotel & Spa is a luxurious waterfront retreat that seamlessly combines sophisticated design with a relaxed and welcoming atmosphere. Renowned for providing a unique and unforgettable experience, we take pride in standing apart from other hotels. We are seeking a professional and detail-oriented Housekeeping Manager to join our team at The Sidney Pier Hotel & Spa. The ideal candidate is an organized and proactive leader with strong communication and leadership skills, the ability to thrive in a fast-paced hospitality environment, and a commitment to maintaining high standards of cleanliness, quality, and guest satisfaction. *Duties:* Supervise, coordinate, and support the daily activities of housekeeping staff, including room attendants, laundry attendants, and public area cleaners. ? Train, coach, and provide ongoing guidance to housekeeping employees to ensure quality standards and safe work practices are followed. ? Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness, presentation, and safety standards are consistently maintained. ? Prepare staff work schedules, assign duties, and coordinate housekeeping operations with the front office and maintenance departments to support efficient hotel operations. ? Monitor employee performance, provide coaching and feedback, and assist with performance evaluations and disciplinary processes when required. ? Maintain adequate inventories of cleaning supplies, linens, and housekeeping equipment, and coordinate replenishment as needed. ? Recommend or arrange maintenance, repairs, or replacement of furnishings, fixtures, and equipment when deficiencies are identified. ? Assist with departmental budgeting, monitor housekeeping supply usage, and help control operational costs. ? Respond promptly and professionally to guest requests and housekeeping-related concerns to ensure a high standard of guest satisfaction. ? Develop, implement, and ensure compliance with housekeeping procedures, hotel policies, and applicable health, sanitation, and workplace safety regulations. ? Assist with hiring and onboarding new housekeeping staff as required. ? Perform housekeeping duties when necessary to support the department and maintain service standards. *Employment Requirements:* ? Completion of secondary school. ? A university degree or college diploma in hotel management, hospitality management, business administration, or a related field is preferred. ? Candidates without the specified post-secondary education may be considered if they possess extensive experience as a housekeeping or cleaning supervisor. ? Minimum of two years of progressively responsible housekeeping experience in a hotel or other hospitality environment, including previous supervisory or team leadership experience. ? Proficiency in Microsoft Office; experience with housekeeping management software is considered an asset. ? Knowledge of cleaning methods, sanitation procedures, workplace safety requirements, and the safe handling of cleaning chemicals and equipment. ? Ability to work a flexible schedule, including evenings, weekends, and holidays, as operationally required. *Work Conditions:* ? Fast-paced, service-oriented work environment. ? Prolonged standing and walking throughout the shift. ? Frequent bending, twisting, and repetitive motions. ? Manual handling and lifting of materials weighing up to 30 lbs (13.6 kg). ? Exposure to cleaning chemicals and potentially infectious materials while following established safety procedures. *Personal Suitability:* ? Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment. ? Excellent attention to detail and a commitment to maintaining high standards of cleanliness and service quality. ? Strong leadership, o