client service clerk
Posted on May 26, 2026 by Employer details Matthew House Ottawa
Job details
Education: Secondary (high) school graduation certificate. Work setting: Associations and non profit organizations. Social service or charity agency. Tasks: Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Computer and technology knowledge: Salesforce. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Bending, crouching, kneeling. Handling heavy loads. Repetitive tasks. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Honesty. Quick learner. Screening questions: Are you authorized to work in Canada?. Are you available to start on the date listed in the job posting?. Experience: 7 months to less than 1 year.- Location 700 Industrial AvenueOttawa, ONK1G 0Y9
- Work location On site
- Salary$17.60HOUR hourly / 35 hours per week
- Terms of employment Seasonal employmentFull time
- Starts as early as 2026-06-08
- vacancies 1 vacancy
- Source Job Bank #3584144
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Associations and non profit organizations
- Social service or charity agency
Responsibilities
Tasks
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Salesforce
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Honesty
- Quick learner
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-06-09
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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