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How can I activate the resume sharing option on Job Bank?
You can select the how-to-apply method "By sharing a resume on Job Bank" on any job posting where you wish to use it, however you will have to add at least one other method to apply.   The option appears at the same place where the other how-to-apply methods are located in the (more...)
Who can apply to my job posting when I use the resume sharing method through Job Bank?
The option "By sharing a resume on Job Bank" cannot be used by all job seekers since they need to have a Plus account on Job Bank prior to applying through this option. This means that job seekers sharing their resume directly on Job Bank using this option need a Social (more...)
Where can I see the resumes shared by applicants on my job posting on Job Bank?
You can view all resumes shared by applicants directly on Job Bank by logging into your user account.   Here are the steps to follow: Log in to Job Bank for Employers. Click on "Applicants and matches" from the menu at the left of your dashboard. Click on the button showing the number of resumes shared (more...)
I received an email about resumes shared but I can’t find them under my user account. Why?
Applicants who have shared their resume directly through Job Bank via the resume sharing option on a job posting can withdraw their application within 24 hours following the time the resume was shared. Therefore, it is possible that the original email notifying you of new resumes shared is no longer accurate. (more...)
Is the option to apply by sharing a resume on Job Bank activated by default on each job posting?
No. The option to receive applications through Job Bank only becomes available once you select the "By sharing a resume on Job Bank" option under "Step 5: How to apply" of the job posting creation.   Note: You can’t select the "By sharing a resume on Job Bank" option exclusively. If you choose (more...)
Do I still have access to resumes shared on Job Bank once the job posting has expired?
Yes. You can have access to resumes shared on Job Bank even after the expiration of the job posting for which they were shared.

Register an employer

I want to post a job. How do I register an employer?
Registering as an employer on Job Bank is easy! You must first create a user account. Then, all you need to do is: Log in to Job Bank for Employers. Click on “Employer files” from the left-hand menu on your Dashboard. Click on “Register a new employer”. Select your relationship to the employer. Enter the employer’s (more...)
How do I change information in my employer file?
Here’s how you can change the information registered in your employer file: Log into Job Bank for Employers. Click on “Employer files” from the left-hand menu on your Dashboard. Select the employer file you want to modify. Select the appropriate tab to change, add or modify your business information: Employer’s information Users Locations Emails Documents Click on “Save”.   Please note that the (more...)
How do I add someone to an employer file?
Before adding a new user to an employer file, you first have to make sure that: You know the email address of the person you want to add on file and that the person has an employer’s user account on Job Bank. You are either the Primary officer or an Administrator on the (more...)
Why has my employer file not been approved?
Employer files can take up to 5 business days to be processed by a Job Bank officer. All files are treated on a first-come first-served basis. To ensure a quick approval process, verify that the information you enter in your employer file matches the business’ information registered with the Canada Revenue (more...)
I’m receiving an error message when adding a new user on file. What should I do?
If you are receiving an error message when adding a new user onto the employer file, here’s what you can do: Check if the error comes from missing information in other tabs, the disclaimer that appears at the top of the page would describe where it comes from. Double-check the spelling of the (more...)
I’m receiving an error message when trying to register my payroll account number. What should I do?
Each payroll account number can only be registered once on Job Bank.   If you receive an error message stating that the payroll account number is already in use, contact the Primary Officer or an Administrator of the employer file. They can give you access to the file by adding you as a (more...)
I forgot the login information of my user account and I want to register a new employer file. Can I create a new user account?
No. If you already have a Job Bank user account, you cannot create another one to register a new employer. Job Bank only allows you to create a user account once. This account can be linked to multiple employers. A user account is different from an employer file as it contains (more...)
I want to hire a caregiver for a private household. What should I do?
On Job Bank, private households are considered employers and must create an employer file with Job Bank same as other businesses. You must first register your business with the Canada Revenue Agency (CRA).   If you already have a business, you cannot use the payroll account number for caregiving purpose. You will have (more...)
I no longer work for a company and I have access to their employer file. How can I remove myself from the employer file?
Before removing yourself from a file, it is best practice to transfer the file to a colleague by adding the user to the file. If you don’t have a colleague to transfer the file to, you can vacate the file by following these steps: Sign in to Job Bank for Employers. Click on (more...)
The previous employee is no longer working for the company. Can I change the password and security questions of this employee’s user account?
No. It is against Job Bank's Terms of Use to access another individual's user account. A Job Bank user account contains personal information that identifies, and is associated to, one person. Once you have created your user account, make sure to protect your password and security questions, and avoid sharing your (more...)
How do I access my messages?
Accessing your messages on Job Bank is easy! All you need to do is: Log in to Job Bank for Employers. Click on “My messages” from the left-hand menu on your Dashboard. Click on the “Inbox” tab. Click on the message you wish to view.   After having read the message, you can click on “Close” at (more...)
Why do I receive messages?
You receive messages to notify you that an action is required to proceed with the assessment of an employer file for which you are responsible. It’s important that you follow up on these requests and make sure to submit all documents required and to return callback requests. This will ensure that (more...)
How do I submit my documents online?
When you receive document requests, you can submit the required documents online easily. To do so, follow these steps: Log in to Job Bank for Employers. Click on “Employer files” from the left-hand menu on your Dashboard. Select the employer file for which you want to submit the document. Select the “Documents” tab from your (more...)
How do I remove someone from an employer file?
Before removing a user from an employer file, you first have to make sure that you are either the Primary officer or an Administrator on the file.   Then, you can remove another user on the employer file by following these steps: Sign in to Job Bank for Employers. Click on “Employer files” from the (more...)

Post a job

How do I create a job posting?
To create a job posting, log in to Job Bank for Employers. Click on “Job postings” from the left-hand menu on your Dashboard and on “Create a new job posting’’. Then, follow these steps: Select the employer and click on ‘’Proceed to Job title’’. Enter a job title, click on ‘’Search’’ and select the (more...)
How do I modify or edit my job posting?
To modify or edit your job posting: Log in to Job Bank for Employers. Click on “Job postings” from the left-hand menu on your Dashboard. Click on “Edit” under the ‘’Action’’ column at the right of the job posting you wish to modify. Make the necessary changes and click on “Proceed to preview”. Click on ‘’Submit’’ (more...)
How do I extend my job posting?
A job posting can be advertised for a maximum of 30 days at a time. If the position you’re hiring for is not filled, you can extend the job posting manually before it expires.   Here are some guidelines on how to extend an advertised job posting: Log in to Job Bank for Employers. Click (more...)
How do I copy my job posting?
You always have the possibility to copy a job posting, no matter its status – pending approval, drafted, approved, expired, cancelled or declined. This can help you save some time and avoid having to start the job posting creation process from the beginning.   Here are some guidelines on how to copy a (more...)
Why does my job posting status show "Pending"?
The “pending” status means that your job posting will be reviewed by a Job Bank officer. The current service standard to advertise job postings is two business days. Once approved, the status of your job posting will change to “Advertised”.   A Job Bank officer might contact you and request additional documentation to (more...)
I can’t find the job title that I want to display on my job posting. What should I do?
Job titles found on Job Bank are based on the National Occupational Classification (NOC) code. The NOC is a large directory that contains over 30,000 job titles.   If you are searching for a job title and cannot find what you’re looking for, try browsing by occupation. You can do so by clicking (more...)
Can I write my own job description when creating my job posting?
No. You cannot write your own job description. In order to offer free, fast and bilingual services to clients, Job Bank does not allow the use of free text.   However, Job Bank makes it easy for you to create job postings by providing you with pre-defined options. If you are unable to (more...)
Why was my job posting declined?
A Job Bank officer may decline your job posting if: The job posting is thought to be a duplicate of another job posting already advertised. The follow-up requested by a Job Bank officer to clarify information has not been done by the user who created the job posting. Any other reason found to be (more...)
What are the rules to post on Job Bank?
Every job posting must respect Job Bank’s Terms of Use, including: Provincial or territorial minimum wage standards must be met; Tax deductions must be made by the employer; workers must not arrange their own contributions to such programs as income tax, the Canada Pension Plan (CPP), employment insurance (EI) and Workers’ Compensation; There must (more...)
Can I advertise self-employment opportunities?
No. Job postings for self-employment opportunities are not permitted on Job Bank, as stated in the Terms of Use. Therefore, employers who wish to post on Job Bank are expected to: deduct income tax, Employment Insurance premiums and Canada Pension Plan contributions from the amounts they pay to their employees; and remit these (more...)
Do I have to pay to advertise my job postings on Job Bank?
No. Job Bank services are free. Job Bank users must agree to the Terms of Use before creating their user account and posting jobs.

Advertise on behalf of an employer

I work for a placement agency. How do I use Job Bank?
On Job Bank, placement agencies are considered employers when they are responsible for paying the employees they place at their clients’ premises.   If you work for a placement agency and would like to post on Job Bank, you first have to create your personal user account by signing up on Job Bank (more...)
I'm a recruiter. How do I use Job Bank?
Recruiters are individuals who assist employers with their recruitment process. Their interaction with the job applicants usually stops when the new employee is hired. The recruiters’ clients are considered employers when they directly hire and pay the employees. If you are a recruiter and would like to post on Job Bank, (more...)
I'm an immigration consultant or lawyer. How do I use Job Bank?
Job Bank considers immigration consultants and lawyers to be third-party representatives who assist employers with their job posting activities. If you are an immigration consultant or lawyer, you must have been given a legitimate authorization to represent, act and speak on behalf of the employer you will be posting for.   As a (more...)
I'm a friend or relative of an employer. How do I use Job Bank?
If you are a friend or relative of an employer, you must create your own personal user account before you can post jobs on Job Bank. Do not create a user account on behalf of your friend or relative.   Here’s how to create your own user account on Job Bank: Go to Job (more...)
Why are placement agencies required to provide their clients' information to Job Bank?
Job Bank is an important source of job market information as Canada’s national job posting service. This information allows Job Bank to gather complete and accurate statistics about Canada’s labour market. It is also collected to monitor compliance with Job Bank’s Terms of Use.   As a placement agency, Job Bank requires you (more...)
How can I post jobs when I represent multiple employers?
You can easily link your Job Bank user account to multiple employer files.   You can register all employers using the same steps. Then, when creating a job posting, simply select the employer for which you would like to post the job.   If you are a recruiter or a third-party representative, you must create (more...)
Can I access my colleague's user account to post jobs?
No. It is against Job Bank's Terms of Use to access another individual's user account. A Job Bank user account includes personal information that only identifies, and is associated to, one person.   Therefore, if you would like to access an employer file to post jobs, you must first create your own personal (more...)
I’m posting on behalf of my boss. Can I create a user account with my boss’ personal information?
No. It is against Job Bank's Terms of Use to create an account with someone else’s information. A Job Bank user account includes personal information that only identifies, and is associated to, one person.   If you want to post jobs on behalf of your boss, you must first create your own personal (more...)

Hire foreign workers

Where can I get information on the Temporary Foreign Worker Program (TFWP)?
For more information on the Temporary Foreign Worker Program (TFWP) or the Labour Market Impact Assessment (LMIA), such as its requirements for job postings and recruitment, visit the Temporary Foreign Worker Program website or call the Employer Contact Centre (ECC) at 1-800-367-5693.   Note: Job Bank officers cannot provide any information regarding TFWP (more...)
Where can I get information on Labour Market Impact Assessment (LMIA)?
For more information on the Temporary Foreign Worker Program (TFWP) or the Labour Market Impact Assessment (LMIA), such as its requirements for job postings and recruitment, visit the Temporary Foreign Worker Program website or call the Employer Contact Centre (ECC) at 1-800-367-5693.   Note: Job Bank officers cannot provide any information regarding TFWP (more...)

Find the right candidates with Job Match

What is Job Match and why should I use it?
The Job Match feature automatically matches your job postings with job seeker profiles. This gives you easy access to potential candidates suited to the position you are advertising.   Once a job is advertised, you can see the number of job seeker profiles matching the job’s requirements. This information is located under the (more...)
Who can be matched to my job postings?
Anyone who has a Plus account for job seeker on Job Bank can be matched to your job posting. For the first 30 days of advertisement, only Canadians and permanent residents will be matched to your job posting. Then, after 30 days, foreign job seekers participating in the Express Entry program (more...)
Why did my Job Match results change under my job posting?
There are a few reasons why the number of matches may have changed. The most common are: If job seekers create or deactivate their user account, or change their profile significantly. This could result in the appearance or disappearance of the match of your job posting with these job seekers. If you make (more...)
How can I improve the Job Match results on my job posting?
Here’s what you can do to maximize relevant matches with your job posting: Add some details to your job posting under "Step 3: Job details"; Add the educational requirements you are seeking for under "Step 4: Skills"; Select skills that are necessary or useful for the position at "Step 4: Skills". There are over (more...)
My job posting has expired. Can I still have access to the matches?
After a job posting expires, you can still see the total job matches related to it under “Summary of current matches”. No new matches will occur once the job posting expires, however, the amount of matches can still vary if job seekers that are part of the current matches deactivate or (more...)
How does the “Summary of current matches” section under “Matches and reports” work?
When you advertise job postings on Job Bank, you are automatically matched with job seekers who have work experience, skills or education similar to your jobs’ requirements.   These match results are listed in different sections under “Matches and reports”. Here’s how the “Summary of current matches” section works:   Summary of current matches This section (more...)
How does the “Employer Activity” section under “Matches and reports” work?
When you advertise job postings on Job Bank, you are automatically matched with job seekers who have work experience, skills or education similar to your jobs’ requirements.   These match results are listed in different sections under “Matches and reports”. Here’s how the “Employer Activity” section works:   Employer Activity This section tracks each action performed (more...)
How does the “Job seeker Activity” section under “Matches and reports” work
When you advertise job postings on Job Bank, you are automatically matched with job seekers who have work experience, skills or education similar to your jobs’ requirements.   These match results are listed in different sections under “Matches and reports”. Here’s how the “Job seeker Activity” section works:   Job seeker Activity This section tracks actions (more...)
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