- I want to post a job. How do I register an employer?
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To register an employer on Job Bank, follow these steps:
Step 1: Create your user account
Before registering an employer, you must first create your own user account on Job Bank for Employers.
Step 2: Register an employer
Sign in to Job Bank for Employers.
Go to "Employer files" in the menu on your Dashboard.
Click on "Register a new ...
- I no longer work for a company and I have access to their employer file. How can I remove myself from the employer file?
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Before removing yourself from a file, it is best practice to transfer the file to a colleague by adding the user to the file. If you don’t have a colleague to transfer the file to, and you are the only user on it, you can vacate the file by following these steps:
Sign ...
- How do I remove someone from an employer file?
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Before removing a user from an employer file, you have to make sure that you are either the Primary officer or an Administrator on the file.
Then, you can remove another user from the employer file by following these steps:
Sign in to Job Bank for Employers.
Click on "Employer files" from the left-hand ...
- How do I add someone to an employer file?
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Before adding a new user to an employer file, you have to make sure that:
You are either the Primary officer or an Administrator on the file.
The person you want to add on the employer file has an employer user account on Job Bank.
You have the email address of the person’s Job ...
- Why has my employer file not been approved?
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Employer files can take up to 5 business days to be processed by a Job Bank officer. All files are treated on a first-come first-served basis. To ensure a quick approval process, verify that the information you enter in your employer file matches the business’ information registered with the Canada Revenue ...
- I’m receiving an error message when adding a new user on file. What should I do?
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If you are receiving an error message when adding a new user onto the employer file, here’s what you can do:
Check if the error comes from missing information in other tabs, the disclaimer that appears at the top of the page would describe where it comes from.
Double-check the spelling of the ...
- How do I change information in my employer file?
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Here’s how you can change the information registered in your employer file:
Log into Job Bank for Employers.
Click on "Employer files" from the left-hand menu on your Dashboard.
Select the employer file you want to modify.
Select the appropriate tab to change, add or modify your business information:
Employer
Users
Locations
Emails
Documents
Business profile
5. Click on "Save".
Please note that ...
- I want to post a job. How can I request access to an employer file?
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Before requesting access to an employer file on Job Bank, you must first create your own user account on Job Bank for Employers.
To request access to an employer file from your dashboard, follow these steps:
Sign in to Job Bank for Employers.
Click on “Employer files” from the left-hand menu on your Dashboard.
Click on “Request access to ...
- I forgot the login information of my user account and I want to register a new employer file. Can I create a new user account?
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No. If you already have a Job Bank user account, you cannot create another one to register a new employer. Job Bank only allows you to create a user account once. This account can be linked to multiple employers. A user account is different from an employer file as it contains ...
- How do I access my messages?
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Accessing your messages on Job Bank is easy! All you need to do is:
Log in to Job Bank for Employers.
Click on "My messages" from the left-hand menu on your Dashboard.
Click on the "Inbox" tab.
Click on the message you wish to view.
After reading the message, you can click on "Close" at the ...
- The previous employee is no longer working for the company. Can I change the password and security questions of this employee’s user account?
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No. It's against Job Bank's Terms of Use to access another individual's user account. A Job Bank user account contains personal information that identifies, and is associated to, one person. Once you have created your user account, make sure to protect your password and security questions, and avoid sharing your account ...
- How do I submit my documents online?
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When you receive document requests, you can submit the required documents online easily. To do so, follow these steps:
Sign in to Job Bank for Employers.
Click on "Employer files" from the left-hand menu on your Dashboard.
Select the employer file for which you want to submit the document.
Select the "Documents" tab from your employer ...
- I’m receiving an error message when trying to register my payroll account number. What should I do?
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Each payroll account number can only be registered once on Job Bank. If you encounter an error message stating that the payroll account number is already in use, contact the Primary Officer or an Administrator of the employer file. They can give you access to the file by adding you as a user.
If you ...
- Why do I receive messages?
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You receive messages when an action is needed to move forward with the assessment of an employer file are responsible for. It’s important to follow up on these requests, submit all required documents and respond to callback requests. This will allow Job Bank to process your employer file and review the ...
- I'm a friend or relative of an employer. How do I use Job Bank?
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If you are a friend or relative of an employer, you must create your own personal user account before you can post jobs on Job Bank. Do not create a user account on behalf of your friend or relative.
Here’s how to create your own user account on Job Bank:
Go to Job ...
- I'm an immigration consultant, lawyer, notary, or paralegal. How do I use Job Bank?
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Job Bank considers immigration consultants, lawyers, notaries, and paralegals to be third-party representatives who assist employers with their job posting activities. If you are a licensed immigration consultant or a licensed lawyer, notary, or paralegal, you must have been given a legitimate authorization to represent, act and speak on behalf of ...
- I'm a recruiter. How do I use Job Bank?
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Recruiters help employers with hiring and usually stop working with job applicants once a new employee is hired. The recruiters’ clients are employers who directly hire and pay the employees. If you are a licensed recruiter and would like to post on Job Bank, you must first create your own personal ...
- I’m posting on behalf of my boss. Can I create a user account with my boss’ personal information?
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No. It is against Job Bank's Terms of Use to create an account with someone else’s information. A Job Bank user account includes personal information that only identifies, and is associated to, one person.
If you want to post jobs on behalf of your boss, you must first create your own personal ...
- How can I post jobs when I represent multiple employers?
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You can easily link your Job Bank user account to multiple employer files. Once you register an employer, you can create a job posting for them by selecting their name while creating their job posting.
Important: Job Bank employer files must include a business owner or director who is registered with the Canada Revenue Agency ...
- Why are placement agencies required to provide their clients' information to Job Bank?
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Job Bank is an important source of job market information as Canada’s national job posting service. This information allows Job Bank to gather complete and accurate statistics about Canada’s labour market. It is also collected to monitor compliance with Job Bank’s Terms of Use.
As a placement agency, Job Bank requires you ...
- I work for a placement agency. How do I use Job Bank?
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On Job Bank, placement agencies are considered employers when they are responsible for paying the employees they place at their clients’ premises.
If you work for a placement agency and would like to post on Job Bank, you first have to create your personal user account by signing up on Job Bank for ...
- Can I access my colleague's user account to post jobs?
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No. It is against Job Bank's Terms of Use to access another individual's user account. A Job Bank user account includes personal information that only identifies, and is associated to, one person.
Therefore, if you would like to access an employer file to post jobs, you must first create your own personal ...
