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account manager

Posted on August 31, 2026 by Employer details F.SHAW MANAGEMENT & CONSULTING INC.

Job details

F.SHAW MANAGEMENT & CONSULTING INC. is currently seeking an individual for a full-time position as an Account Manager. FSMCI is a licensed, full service elevator consulting firm that specializes in all aspects in management of elevating devices. With over 250 years of collective elevator and escalator experience on our team, coupled with a growing portfolio of over 500 buildings and 2,000 elevating devices, FSMCI prides itself on working with a prestigious client base that includes some of the most renown management companies in the industry. *Responsibilities* * Manage portfolio of elevators and escalators for various clients (i.e. residential, retail, commercial, governmental). * Provide regular updates and assistance to our clients, responding to inquiries and addressing any client concerns in a timely manner. * Liaison between elevator contractor and our clients, coordinating and facilitating meetings with both contractors and clients on a regular basis. * Prepare proposals and contract documents on an as-needed basis. * Track and perform follow-ups with customers and clients as required. * Review contracts and invoices, ensuring accuracy and compliance. * Plan, execute, and manage client accounts and projects. * Build relationships with both contractors and clients to ensure brand and project success while ensuring client satisfaction and retention. * Review TSSA reports with the internal team and provide assistance to clients for resolution on specific items. * Service call follow ups with contractors to ensure issues are resolved on a timely basis. * Review and send our inspection reports in a timely manner to the contractors, clients, and respective members on the internal team. * Scheduling for field team in an efficient manner. * Perform other duties as assigned. *Job Requirements* * Competency using MS Office Suites (Word, Excel, PowerPoint, Outlook). * Ability to work in a fast-paced environment. * Bachelor?s degree in business administration, marketing, or a related field. * Excellent communication skills in English are required. * Ability to work independently, remotely, and in a team environment when required. * Positive attitude with a keen interest for learning, improvement, and individual growth. * Excellent planning, organizational, and time management skills. * Keen attention to detail. * Previous experience in property management industry is considered an asset. *What We Offer * * Competitive salary. * Excellent health benefits plan (i.e. medical, dental). * Participation in the company pension plan. * Performance and profit-based bonus. * 3 weeks paid vacation. * Hybrid work environment (i.e. 1-2 days in-office on a weekly basis). * Opportunity to join a dynamic team in a niche industry that is poised for growth in the near future. *Job Types* · Full-time, Permanent Pay: $50,000.00-$60,000.00 per year Benefits: * Company events * Dental care * Flexible schedule * Paid time off * RRSP match * Work from home Education: * Bachelor's Degree (preferred) Language: * English (preferred) Work Location: Remote