user support technician
Posted on April 15, 2026 by Employer details Hacienda North Farms Inc.
Job details
Education: College/CEGEP. Work setting: Help desk. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Supervision: No supervision responsibility. Work conditions and physical capabilities: Attention to detail. Sitting. Standing for extended periods. Bending, crouching, kneeling. Personal suitability: Team player. Ability to multitask. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: On call. Day. Other benefits: Free parking available.- Location Erie Beach, ONN0P 1H0
- Work location On site
- Salary$24.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, On call
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3553351
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Help desk
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision
- No supervision responsibility
Additional information
Work conditions and physical capabilities
- Attention to detail
- Sitting
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Team player
- Ability to multitask
Benefits
Other benefits
- Free parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-04-29
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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