Discover jobs
Job Search
customer satisfaction representative Verified
Posted on May 14, 2024 by Employer details HealthHub Patient Engagement Solutions
Job details
Education: Secondary (high) school graduation certificate. Work setting: Health care institution, facility or clinic. Tasks: Act as spokesperson for an organization. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: MS Excel. MS Outlook. MS Windows. MS Word. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Handling heavy loads. Repetitive tasks. Standing for extended periods. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Quick learner. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 3 years to less than 5 years.- LocationVerdun, QC
- Salary$20.00HOUR hourly / 15 hours per week
- Terms of employment Permanent employmentPart time
- Day, Evening, Weekend, Shift, Flexible Hours, To be determined, Early Morning, Morning, 10:00 to 14:00
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Verified
- Source Job Bank #2918513
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
Work setting
- Health care institution, facility or clinic
Responsibilities
Tasks
- Act as spokesperson for an organization
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Additional information
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Quick learner
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-13
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: