crane service technician
Title posted on Jobillico -
Mobile Service Technician
Posted on May 10, 2024
by
Employer details
Home Depot of Canada Inc.
Job details
<p><b>Position purpose:</b><br>The Mobile Service Technician (MST) serves as a subject matter expert in large equipment (LE) operations, deliveries and general maintenance, the LRTs & MSTs) are responsible for ensuring LE operational rental readiness, providing LE expertise to customers and TRC associates, and performing general maintenance of assigned rental fleet. Field technicians must plan and coordinate their day by balancing the prioritization of rental business objectives, TRC location?s LE general maintenance needs, and customer?s service demands, while executing on the processes, behaviors, and expectations for meeting rental standards and customer?s needs.<br><br>The MST must uphold The Home Depot?s core values and project a positive image. While maintaining a high level of professionalism, following The Home Depot?s safety policies and procedures are critical to performing their role as Mobile Service Technician. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards.<br><br><b>Major tasks, responsibilities, and key accountabilities:</b></p> <ul><li>LE Field Technicians are responsible for fostering a culture of customer service & support and should GET involved with store TRC associates to provide the solutions our rental customers need to successfully complete their projects. </li><li>Work in accordance with all safety protocols by following all Home Depot policies, such as: Home Depot?s Standards of Performance, safe driving practices, using proper lifting techniques, and utilizing all necessary and prescribed personal protective equipment (PPE). Follow all safety and Hazmat procedures.</li><li>Inspect equipment for rental readiness and safe operation. Maintain Tool Rental Centre (TRC) Large Equipment (LE) parking lot standards and ensure there are 3 points of security on all towable equipment. </li><li>Ensure safe operation and equipment rental readiness by performing specified general maintenance. </li><li>Review rental fleet inventory accuracy and GPS operation.</li><li>Maintains accurate parts inventory in vehicle and/ or shop locations. </li><li>Deploys new equipment to store locations and provides training to store associates on large equipment rental process.</li><li>Communicate clearly, both verbal and written, partnering with store TRC associates, teammates and customers. </li><li>Assist with turn guides and check in/out process for TRC associates. </li><li>Maintain vehicle compliance in accordance with company, provincial regulations, and Ministry of Transportation (MTO) guidelines and maintain & certify accurate Electronic Logging Device (ELD - Samsara), Hours of Service (HOS) driver logs/vehicle inspections and vehicle documentation. </li></ul> <ul><li>Provides support throughout the rental period for customers and rental associates, which may include providing best-in-class LE delivery and pick up services. </li><li>Performs work at store locations, company shop locations, job sites, etc.</li><li>Perform other duties as assigned.</li></ul> <p><br><b>Nature and Scope:</b><br>This position reports to the Regional Rental Manager. This position has no direct reports.<br><br><b>Minimum Qualifications:</b></p> <ul><li>2 years of relevant work experience</li><li>High School Diploma, GED, Technical or Trade School - or equivalent experience in a field of study related to the job<br>Must be 18 years or older</li><li>Must be legally permitted to work in Canada</li><li>Must pass a background check</li><li>Valid Driver?s License for the province you reside in and good driving record</li></ul> <p><br><b>Preferred Qualifications:</b> </p> <ul><li>Experience and ability to provide exceptional customer service.</li><li>Strong work ethic and ability to work independently </li><li>Working knowledge of handheld technology (ex. smartphone, laptop, tablet, applications, etc.).</li><li>Working understanding of safe load securement, tie downs, and transpor
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LocationToronto, ON
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#13566099
Advertised until
2024-06-08
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