dispatch logistician
Title posted on CareerBeacon -
Service Dispatch Professional
Posted on May 08, 2024
by
Employer details
Wilsons Heating
Job details
Service Dispatch ProfessionalWe are looking for a Service Dispatch Professional to join our Wilson's Heating team at our Lower Sackville office. Join our expanding team and a company that was named one of Canada's Fifty Best Managed Companies.Wilsons Heating specializes in custom heating solutions, providing service to thousands of home- and business-owners in Nova Scotia and New Brunswick. With 110+ years providing comfort solutions Atlantic Canadians, you'll be joining a trusted team of experts who pride themselves on delivering an exceptional client experience.As the successful candidate, you will be primarily responsible for dispatching propane service/install technicians, accurate and timely data entry, analyzing data and reaching out to obtain missing data when necessary, answering and routing phone calls, occasionally assisting customers at the counter, and other general administrative duties.This role reports to the Branch/Admin Manager and works closely with several other team members.Our next Service Dispatcher is someone who is:Detail-oriented and highly organized.Thrives in a team-first environment.Focused on creating positive customer experiences.Versatile in task management.Strong communication skills, both written and verbal.Comfortable with administrative software (eg., Word, Excel).Excels under pressure and meets deadlines.Qualifications:Minimum 1 year of experience in a fast-paced customer service roleExperience in dispatching is an assetExcellent customer service skillsAbility to work in a team environmentKnowledge of GPS systems; familiar with Sackville and surrounding areas geographyMultitasking skillsAbility to maintain accuracy in a fast-paced environment; for example, to triage customer requests to efficiently schedule service techniciansKnowledge of computer programs and aptitude to learn new software systemsExcellent communication skillsExperience in another data entry or customer service role is an assetCompensation:This position is compensated at $46,000 - $48,000 per year depending on experience.Wilsons Heating has a competitive compensation and benefits package including:Health and Dental BenefitsPension PlanLife InsuranceLong Term Disability BenefitsCorporate Fitness Membership ProgramScholarship Program for Employees' ChildrenWilsons Company HistoryIn 1909, Wilsons started a coal company to supply fuel to the buildings they built as well as others. As the business focus changed from construction to fuel, the present name of Wilson Fuel Co Ltd was adopted. Wilsons was the only Nova Scotia coal company to make the transition from coal to oil while remaining independent of multinational oil companies.After dropping coal and adding propane and heating equipment, Wilsons is now established as a leading independent fuel oil and propane supplier in Nova Scotia, and a trusted propane supplier in New Brunswick. It has offices in Truro, Halifax, Bridgewater and Moncton.
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LocationLower Sackville, NS
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Salary$46,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#MB2405085807
Advertised until
2024-06-07
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