customer service assistant
Title posted on Jobillico -
Technician ? English Customer Service
Posted on April 27, 2024
by
Employer details
Canlak
Job details
<p>Canlak is a manufacturer of industrial wood coatings. We differentiate ourselves by the strength of our service and our customer-oriented corporate culture.</p><p>We've been serving the kitchen, flooring and furniture industries for 40 years. We are a growing company, recognized as one of the largest privately held companies in Canada. We are a team of over 175 employees across North America.</p><p><b>Benefits of working with us:</b></p><ul><li>A permanent full-time position;</li><li>Work schedule: Monday to Friday 7:15 am -3:45 pm;</li><li>A salary paid weekly;</li><li>Eligible for group insurance after 3 months of continuous service;</li><li>Group RRSP with employer contribution;</li><li>Two floating days per year;</li><li>A professional, dynamic, friendly and caring team.</li></ul><p><b>Employee duties and responsibilities :</b></p><p>Working with the Customer Service Manager, the individual will be responsible for providing impeccable service to internal and external customers. His/her main tasks will be to:</p><ul><li>Take orders from customers;</li><li>Respond to requests for information from internal and external customers;</li><li>Follow up on orders and negotiate with the production department and customers;</li><li>Manage the return of merchandise;</li><li>Take care of price management as a team;</li><li>Scanning documents from shipping, scanning all batch tickets and new formula entrys as well as filing such scans;</li><li>Follow up on all batch deposits / new forms / cheques etc (once I have deposited them);</li><li>Take care of stationery orders and other necessities for the company;</li><li>Assist with data entry (batch ticket closing / new form entry);</li><li>Any other related task.</li></ul> <br> <ul><li>3 to 5 years' experience as a customer service agent.</li><li>3 to 5 years experience as a production or inventory assistant or similar experience will be considered.</li><li>French and English, spoken and written because communications are in both languages.</li></ul>
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LocationMarkham, ON
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#13503774
Advertised until
2024-05-26
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