dispatch logistician Verified

Work setting

• Transportation

Responsibilities

Tasks

• Monitor movement of supplies and materials between departments
• Prepare and submit reports
• Monitor personnel workloads and locations
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate activities with warehouse and production units
• Consult with production supervisor to schedule production runs in a cost and time-efficient manner
• Estimate type and quantity of materials and labour required for production, construction and other projects
• Prepare and maintain progress and other reports
• Train workers in duties and policies
• Co-ordinate, assign and review work
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Establish work schedules and procedures
• Plan, organize and oversee operational logistics of the organization

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Operate GPS (Global Positioning System) and other navigation equipment
• MS Outlook
• Internet
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows

Service experience

• Trucking

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Own tools/equipment

• Cellular phone

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Team player
• Accurate