information technology (IT) support technician
Verified
Posted on February 12, 2024
by
Employer details
10275093 CANADA INCORPORATED
Job details
Education: Bachelor's degree. or equivalent experience. Work setting: Private company, corporation or industry. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Supervision: No supervision responsibility. Computer and technology knowledge: Networking software. Networking hardware. Networking security. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years.
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LocationToronto, ON
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Salary$30.05HOUR hourly / 30 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Morning
- Start date
Starts as soon as possible
- vacancies
1 vacancy
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Verified
- Source
Job Bank
#2792702
Overview
Languages
English
Education
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Bachelor's degree
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
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Private company, corporation or industry
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Supervise other technical support workers in this group
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Perform Web-server backup and recovery operations
-
Provide customer service
Supervision
-
No supervision responsibility
Experience and specialization
Computer and technology knowledge
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Networking software
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Networking hardware
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Networking security
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Newcomers to Canada
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-12
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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