user support technician
Title posted on Monster -
IT Application Support
Posted on April 08, 2024
by
Employer details
Arch Staffing and Consulting Canada Corporation
Job details
Reporting to the Director of Information Technology, the IT Application Support
Technician is an IT professional who helps a business solve its application and system
issues. This position must possess a deep understanding of how the systems work and
perform troubleshooting systems, responding to assistance requests and handling
technical issues.
Duties and responsibilities
• Primary point of contact for project and work vendors.
• Responsible for monitoring and responding to open tickets submitted through
Connect Wise.
• Troubleshoot and escalate alerts that cannot be resolved to appropriate section.
• Prioritize and handle service requests and incidents.
• Progress issues and provide relevant information for troubleshooting or for
clarification.
• Identify opportunities for process improvement and
-
LocationUnknown
-
SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#525721
Advertised until
2024-05-09
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.