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technical support specialist – information technology (IT) Verified This job was posted directly by the employer on Job Bank.
Posted on February 28, 2024 by Employer details Beyond GTA Inc.
Job details
Education: College/CEGEP. Asset languages: Japanese. Work setting: Help desk. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Interpret language for individuals and small groups. Computer and technology knowledge: Jira. Shell script. Linux. Internet. Servers. HTML editing software. SQL. Spreadsheet. Work conditions and physical capabilities: Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent written communication. Organized. Team player. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Financial benefits: Life insurance. Long term benefits: Long-term care insurance. Other benefits: Other benefits.- Location5200 Yonge StreetMarkham, ONL3R 6G2
- Salary$28.85HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #2814068
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
Asset languages
- Japanese
Work setting
- Help desk
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Interpret language for individuals and small groups
Experience and specialization
Computer and technology knowledge
- Jira
- Shell script
- Linux
- Internet
- Servers
- HTML editing software
- SQL
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Other benefits
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-23
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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